Privacy Notice

Invaders Academy LLC, trading as Invaders Baseball, 1020 South Laurel Street, Springfield, GA 31329, is the data controller for personal information collected through this website. That means we decide how and why it is used.

What we collect and why

• Account details — name, email, phone and login credentials, to create your account and contact you about bookings (performance of our contract with you).
• Booking details — dates, times, cages, players and booking history, to provide the service and manage the schedule (contract).
• Support messages — what you send us, to answer questions (contract and legitimate interests).
• Technical data — IP address, device and browser information and basic usage logs, to keep the site secure, prevent fraud and fix problems (legitimate interests).

We do not store your card details. Payment information is collected directly by Paddle.

Who we share it with

• Service providers that host the website and database and send account emails, acting on our instructions.
• Paddle, our Merchant of Record, for the sale of bookings, payments, tax compliance, invoicing and refunds.
• Professional advisers such as lawyers and accountants, where needed.
• Authorities, where required by law.

We do not sell your personal information. Our providers may process data outside your state or country with appropriate safeguards.

How long we keep it

We keep account data while your account is open and booking and payment records as long as needed for tax and accounting obligations. After that it is deleted or anonymised.

Your rights

You can update your name and phone on your account page. You may ask us to access, correct, delete or export your information, or object to how we use it, by emailing help@invadersacademy.com. We respond within 30 days.

Security

We use encryption in transit, access controls and least-privilege permissions to protect your data. Only authorised staff can see booking schedules.

Cookies

We use only essential cookies and browser storage to keep you signed in and the site working. We do not use advertising cookies.

Children

Accounts for players under 18 should be created by a parent or guardian.

Contact

Privacy questions: help@invadersacademy.com.